Please note: VIRSEC also offer the STCW’78 Crowd Management & Passenger Safety [no Flag Approval required] version. There is no actual requirement under the UK DfT Maritime & Coastguard Agency (MCA) for this course to hold any Approval status. This course has been Approved for the US Market and for any crew and staff who require this for their employment terms and conditions.
STCW 2010 Code calls for crew to follow approved training in both crisis management and human behaviour, with the training focused on applied psychology for competent assessment of both passenger and crew reactions. To this end, Crowd Management training is required for all personnel designated to assist passengers in an emergency which includes, but is not limited to:
This course is STCW Compliant and adheres to the MNTB’s Knowledge, Understanding and Proficiency (KUP) in the use of all techniques, information and equipment supplied to deal with an emergency, including familiarisation with all safety aspects of the ship and the ability to effectively communicate with passengers and fully prepare them for an emergency. This course has the following crew-training aims:
This course covers the minimum standard of competence for: Masters, chief mates, chief engineers, second engineer officers and any member of the crew assigned immediate responsibility for embarking and disembarking passengers, for loading, discharging or securing cargo, or for closing hull openings and any other person having responsibility for the safety of passengers in emergency situations on ro-ro and non-ro-ro passenger ships, cruise ships and luxury yachts.
The course lasts for approximately 6 hours depending on the learner’s abilities and reading speed. However, you can enter and exit this course as often as you require but you must complete the final assessment in one sitting as it will reset if you exit during an assessment phase. Please note that this course covers the theory part only of the full training, and any physical drills must be conducted when joining your vessel under the supervision of the relevant crew and / or staff.
Under the US Coast Guard Approval, there is a mandatory requirement to undertake a Course Assessment. This Assessment must be invigilated via a Remote Invigilation Session (RIS) with VIRSEC. This is a free of charge service offered Monday to Friday (working days only) at specific times. This is covered in detail on the course itself, and how to arrange your Invigilated Assessment.
To discuss pricing associated with bulk purchasing of this online STCW’78 Crowd Management & Passenger Safety Training Course, please contact us at [email protected] or call us during UK Office Hours (0900 to 1700hrs BST/GMT Monday to Thursday, and 0900 to 1500hrs BST/GMT Friday) and we will be very happy to assist you.
This online course is fully Approved by the US Coast Guard [USCG] and is provided in Partnership with the US-based Resolve Maritime Academy. Upon successful completion of your course and Assessment, you will receive an electronic version of the USCG Approved Certificate.
If you wish to receive a hardcopy version, there is an additional charge of £30 +VAT for administration and postage of the hardcopy. Payment for this will be sent via a secure payment link and we must receive confirmation of payment before we will process a hardcopy certificate.
VIRSEC are dedicated to delivering only the very highest standard of cost-effective, flexible, online training to our customers.