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Online Lone Worker Awareness Training

Statistics from the British Crime Survey show that the number of individuals classed as lone workers has been steadily growing, and that as many as 150 lone workers are attacked every single day in the UK. Employees working alone may be left in a situation where they are unable to alert someone for help in the case of an accident, confrontation, or sudden illness - so it’s important that these specific risks are identified early, and effectively controlled.

  • Approved by the CPD Accreditation Board
  • Fully Online Training Course and Official Assessments
  • Comprehensive Course Notes downloads
  • Take the course at your own pace and convenience
  • Revisit past study prior to taking any assessments
  • Rapid turnaround on official CPD Approved course certificate

About the Course

As an employer, if you employ or manage someone who is required to work in isolation from others or to work without direct supervision, then there is legal obligation to ensure that the risks to employees’ health and safety are carefully managed. This Lone Working Awareness online training course raises awareness of the dangers associated with lone working and the practical steps that can be taken to minimise and control the risks that lone working presents. The course covers the main hazards, applicable legislation, risk assessment, risk reduction measures and key responsibilities of the individual. The course covers:

  • What lone working is.
  • Why you need to know about lone working.
  • Key responsibilities of employers and employees.
  • Key legislation that relates to lone working.
  • Other applicable legislation.
  • The risk assessment process.

Awarding Body

CPD Accreditation Board

Target Audience

This course has been designed to help companies or people who employ, manage, or supervise lone workers to understand the risks posed by lone working - so that they can implement an effective safe system of work. The course would also be beneficial for lone workers themselves who wish to learn more about the regulations, risk assessments and appropriate lone working control measures.

Course Duration

The course lasts for approximately 4 to 5 hours depending on the learner’s abilities and reading speed. However, you can enter and exit this course as often as you require but you must complete each assessment in one sitting as they will reset if you exit during an assessment phase.

Course Contents

The Introduction comprises the following topics:


1. Overview of Personal Security

  • Self-Conditioning & Self-Awareness
  • Peripheral Vision
  • 3 Levels of Alertness
  • Assessing the Environment

2. Psychology of Conflict Situations

  • 5 Stages of Conflict
  • Defining Aggression
  • Theories of Aggression
  • Physical & Emotional Reactions
  • Controlling your Feelings
  • VIDEO: Conflict Management

3. The Mental States of Readiness

  • Mental State of Readiness Pyramid
  • Colour-Coded States of Readiness
  • Mental Preparation


  • Adrenal Response Mechanism (ARM)
  • Adrenal Stress Diagram
  • Fight, Flight or Freeze
  • Function of Physiological Changes
  • Emotional Reactivity
  • Workplace Bullying
  • Behavioural Alarm Response (BAR)


5. Conflict Management

  • Conflict Management & De-Escalation
  • How can it Help & How to Use it?
  • Containing Conflict
  • Know When to Leave
  • Threat & Risk Assessment
  • Conducting Due Diligence
  • VIDEO: TED – Conflict Negotiation

6. Improvised Self Defence

  • What is Improvised Self Defence?
  • Improvising Self-Defence Weapons

7. Assessing Your Environment

  • Due Diligence & Emergency Procedures
  • Dress Considerations
  • Consider Entry & Exit Points
  • Considering the Building Area
  • Considering the Office Area
  • Post-Meeting Considerations
  • Should the Unthinkable Happen

Continuous Professional Development (CPD) Certification

This course is fully approved by the CPD Accreditation Group which is an internationally recognised certification. Learners will receive an electronic copy of the official course certificate in PDF format upon successful completion of the course via the eLearning system. Each of these CPD Certificates will provide the following information to the learner:

  • Course Title
  • CPD Course Approval Number and associated Points
  • Unique Reference Number
  • Score and Completion Date

£45.00 Ex VAT

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