Online Lone Worker Awareness – Dealing with Conflict Course

Fully Online Personal Security & Situational Awareness Training for Lone or Remote Workers

It is estimated that there are between 123 and 205 physical assaults every day on lone workers working within the United Kingdom alone. Globally, 23% of people have experienced workplace violence or harassment and over 2,000,000 people lose their lives annually. Under the Health & Safety Executive [HSE], your employer has specific duties under a ‘duty of care’ to protect you, and to provide you with support and relevant training, maintaining regular contact with you, and assisting in preventing work-related violence.

About the Course

This Special Projects Group fully online, Lone Worker Security Awareness – Dealing with Conflict course has been provided in Strategic Partnership with VIRSEC Ltd. The course is designed to assist in raising the awareness of the potential dangers that are associated with persons working alone, often in isolated environments, such as care workers, social workers, emergency responders, etc. and the practical steps that can be taken to assist in the mitigation and control the associated risks of a security-related incident. This online course covers many areas such as Inner, Middle and Outer Security Awareness, The Principles of Personal Security, The Threat Pyramid, Psychology of Conflict, Adrenal Response Mechanism and Behavioural Alarm Response [ARM-BAR] and much more.

Why Choose this Course

By choosing the Lone Worker Security Awareness Course by Special Projects Group, you are taking crucial steps to increasing your understanding of the need for situational and environment awareness, personal safety and security considerations, and maintaining a ‘hard target’ posture when working alone in isolated areas of known or potential threat of harm. Whether you work in healthcare, retail, or any other sector, this training empowers you to make informed decisions, reduce risks, and ensure that you have the support you need when working solo. Prioritise your well-being today and gain the confidence to handle any situation that may arise.

Learning Outcomes

After completing this course:

The Learner will understand what is meant by Personal Security and the associated topics.
The Learner will gain an understanding of the Psychology of Conflict Situations and the related sub-topics.
The Learner will gain an insight into the Threat Pyramid and understand the various States of Mental Readiness.
The Learner will understand the Fight, Flight, Freeze Responses and ARM-BAR.
The Learner will gain an understanding of Conflict Management & De-Escalation.
The Learner will be able to demonstrate the types of improvised self-defence measures that can be utilised in a self-defence situation.
The Learner will understand the requirements for Due Diligence, and post-event planning.

Course Subjects

This online course covers the following subjects:

An Overview of Personal Security – So, What is Personal Security?
Inner, Middle & Outer Security
Five Principles of Personal Security
The Threat Pyramid
The Environment That You Work In
Psychology of Conflict Situations: The Five Stages of Conflict
What is Aggression?
Defining Aggression
Theories of Aggression
Aggression as an Instinct
Frustration-Aggression Theory
Aggression as a Learned Behaviour
Experiencing Aggression
Psychology of Conflict Situations
The Mental States of Readiness
Adrenal Response Mechanism [ARM]
Adrenal Response Mechanism [ARM] Workplace Bullying
Behavioural Alarm Response [BAR]
Autonomic Nervous System (ANS)
Conflict Management & De-Escalation
Containing Conflict
Threat & Risk Assessment
Conducting Due Diligence
Improvised Self Defence Tools & Measures
Assessing Your Meeting Environment
Conducting Due Diligence & Your Emergency Procedures
Dress Considerations & Implications

Course Certificate

Learners will receive the Special Projects Group Certificate of Attendance for the Lone Workers Security Awareness Training Course

Target Audience

The course is designed for persons such as care workers, estate agents, social workers, anyone whose work role often involves them working alone in environments where the potential for them to come into harm from a third-party is a reality.

Course Prerequisites

There are no prerequisites to attending this online course.

Course Duration

The Course duration is approximately 3.5 to 4 hours. A slight variation is allowed for individual reading speeds, but this minimum must be met in order to successfully pass this course. Learners may enter and exit the course as often as they require. Your licence allows you access to the course for up to 6 months to complete [if required] or upon successful completion of the course.

Bulk Purchases

Book your Online Lone Worker Awareness Training Course at VIRSEC, where you can learn about Personal Security Awareness Training. If you have any questions about the course or any of our other courses, please contact us to inquire about bulk purchasing and associated discounts. You can also call us on +44 (0)161 763 4427 and ask for Olivia or Cathy who will happily assist you.